Terms of service

Welcome to ROOPVA. By accessing our website, purchasing our products, or using our services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General

ROOPVA reserves the right to update, modify, or change these Terms of Service at any time without prior notice.

By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

2. Products & Services

ROOPVA offers herbal, cosmetic, skincare, haircare, and wellness products.

We strive to ensure that all product descriptions, images, pricing, and information are accurate. However, minor variations may occur due to packaging updates, ingredient sourcing, or manufacturing processes.

3. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR).
  • ROOPVA reserves the right to change prices without prior notice.
  • Orders will be processed only after successful payment confirmation.
  • We accept payments through approved online payment methods available on our website.

4. Order Acceptance

ROOPVA reserves the right to refuse, cancel, or limit any order at its sole discretion, including but not limited to:

  • Incorrect pricing
  • Product unavailability
  • Suspicious transactions
  • Violation of these Terms

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and courier services.
  • ROOPVA shall not be liable for delays caused by courier companies, natural disasters, government restrictions, or circumstances beyond our control.

6. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy available on the website.

By placing an order, you agree to the terms stated in our Return & Refund Policy.

7. Product Usage Disclaimer

  • Products should be used according to the instructions provided on the label.
  • Individual results may vary.
  • Customers are advised to perform a patch test before using skincare or cosmetic products.
  • ROOPVA shall not be responsible for allergic reactions, misuse, or improper storage of products.

8. Intellectual Property

All content on this website including:

  • ROOPVA name
  • Logo
  • Product labels
  • Images
  • Designs
  • Text
  • Marketing materials

is the exclusive property of ROOPVA and may not be copied, reproduced, or used without written permission.

9. User Conduct

Users agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt to interfere with website functionality.
  • Violate any applicable laws or regulations.

10. Limitation of Liability

ROOPVA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Privacy

Personal information collected through our website is governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of the use of our website or products shall be subject to the jurisdiction of the courts located in Hyderabad, Telangana, India.

Contact Information

ROOPVA

📧 Email: feedback@roopva.in

📞 Phone: +91 87094 36673

🌐 Website: www.roopva.in